Iowa Made Market Policies

 Due to the nature of our business there are NO refunds or exchanges.

This privacy policy sets out how Iowa Made Market uses and protects any information that you give Iowa Made Market when you use this website. Iowa Made Market is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Iowa Made Market may change this policy from time to time by updating this page.

We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website, payments are processed through a trusted third party encrypted gateway. Iowa Made Market does not collect and store credit card information. All payment details are handled by the secure third party processor.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may contact you by email, phone, fax or mail.
• We will never sell your information

Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.

We ship within the US only.

All orders are prepared for shipment after completed checkout. 

Please allow up to 48 hours to prepare shipments after purchase has been made.

For local orders we do offer FREE in-store pickup.

We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.  We will provide a tracking number for all shipments.